TERMS OF SERVICE

These Terms govern your use of STENCIL, a software platform operated by STENCIL ("STENCIL", "we", "us"). By creating an account or using the service, you enter into a binding agreement with STENCIL.

STENCIL helps tattoo artists and studios manage bookings, quotes, deposits, and client communication, and facilitates payments between artists and their clients. STENCIL provides tools — it is not a party to any transaction between an artist and a client.

Artists set their own policies, prices, deposit amounts, and refund terms. Any agreement for tattoo services is solely between the artist and the client. STENCIL is not responsible for the quality, safety, legality, or outcome of any tattoo service booked through the platform.

By accessing or continuing to use STENCIL, you confirm that you accept these Terms and agree to be bound by them. If you do not agree, you must not use the service. You must be of legal age in your jurisdiction, and if you use STENCIL on behalf of an organisation, you confirm you have authority to bind that organisation.

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account.

You agree not to misuse the platform, including by attempting to disrupt the service, access data you are not authorized to access, upload unlawful or infringing content, or use STENCIL for any fraudulent or harmful purpose. We may suspend or terminate accounts that violate these terms.

STENCIL and all related software, documentation, designs, and branding are owned by STENCIL and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan. You may not copy, resell, reverse engineer, or create derivative works from the platform. You retain ownership of content you upload and grant us a limited license to host and process it solely to provide the service.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. By purchasing a subscription, you also agree to Paddle's Buyer Terms, which govern billing, renewals, taxes, cancellations, and refunds. STENCIL does not store full card details. Subscription refunds are covered by our Refund Policy. Deposits and prices for tattoo services are set and honored by individual artists.

STENCIL is currently offered in beta. Features may change, be added, or be removed, and the service may experience interruptions. The service is provided "as is" and "as available" without warranties of any kind.

To the fullest extent permitted by law, STENCIL and its team will not be liable for any indirect, incidental, or consequential damages, or for any disputes, losses, or damages arising from transactions or relationships between artists and clients. Our total liability is limited to the amount you paid us, if any, in the 12 months before the claim.

Questions about these terms? Email us at support@stencils.life.