Legal

REFUND POLICY

Last updated: June 2026

Scope

This Refund Policy applies to STENCIL subscription plans (Pro at $29/month and Studio at $79/month). It does not cover deposits or payments for tattoo services between artists and clients — those are set and handled by individual artists and described in our Booking Policy.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on STENCIL subscription payments. If you're not satisfied with your subscription, you can request a full refund within 30 days of the charge.

How Refunds Are Handled

Our order process and payments are conducted by our online reseller Paddle.com, which is the Merchant of Record for all STENCIL orders. Paddle handles billing, invoicing, and refunds on our behalf.

How to Request a Refund

To request a refund, visit paddle.net with your order details, or contact us at support@stencils.life and we'll help you through Paddle. Refunds are returned to your original payment method.